Your mission
Company Overview:
Glovis France, a subsidiary of the global logistics and automotive solutions provider, is seeking a highly motivated
and experienced Key Account Manager to join our dynamic team. With a commitment to excellence and innovation, Glovis aims to deliver world-class logistics services to its clients in the automotive industry.
Job Summary:
As a Key Account Manager at Glovis France, you will be responsible for fostering and maintaining strong relationships with key clients within the automotive sector.
The successful candidate will play a crucial role in driving business growth, identifying opportunities for collaboration, and ensuring the highest level of customer satisfaction.
The position requires a strategic thinker with excellent communication and negotiation skills.
- Client Relationship Management:
- Develop and maintain strong, long-lasting relationships with key clients.
- Serve as the primary point of contact for client inquiries, concerns, and strategic discussions.
- Business Development:
- Identify new business opportunities and work collaboratively with the sales team to expand the client portfolio.
- Analyze market trends and competitor activities to develop effective sales strategies.
- Strategic Planning:
- Develop and implement strategic account plans to achieve business objectives.
- Collaborate with internal teams to ensure the successful execution of client initiatives.
- Contract Negotiation:
- Lead negotiations for contracts, ensuring favorable terms for both the client and Glovis.
- Work closely with legal and finance teams to finalize agreements.
- Performance Analysis:
- Monitor and analyze key account performance against established metrics.
- Provide regular reports and updates to management on account status and progress.
- Customer Satisfaction:
- Ensure the highest level of customer satisfaction by addressing client concerns and proactively identifying opportunities for improvement.
- Collaborate with internal teams to deliver solutions that meet client needs.