Your key responsibilities include:
- Plan, coordinate, and manage national and international road freight operations across Barcelona and the EU
- Organize vehicle scheduling, driver assignments, and route planning to ensure efficient operations and on-time deliveries
- Monitor and manage daily dispatch activities in accordance with customer requirements and operational priorities
- Track transport orders in real time and ensure smooth execution throughout the entire transportation process
- Proactively resolve operational issues such as delays, route adjustments, or unexpected disruptions
- Maintain clear and continuous communication with customers, drivers, subcontractors, and logistics partners
- Serve as the main point of contact for all transport-related matters and ensure a high level of customer service
- Build and maintain strong relationships with carriers, subcontractors, and external service providers
- Ensure compliance with all applicable legal, safety, and internal company regulations, including driving/rest time requirements and load securing standards
- Prepare, review, and maintain transport documentation, operational records, and performance reports
- Support administrative and operational tasks, including rate management and subcontractor coordination
- Analyze operational performance and identify opportunities for process optimization and cost efficiency
- Contribute to continuous improvement initiatives focused on service quality, productivity, and customer satisfaction