As an Operations Specialist National & International Transports (m/f/d), you will play a key role in coordinating and executing reliable national and international road freight operations across the European Union. Depending on your qualifications and experience, the position may be filled at the Specialist or Junior Specialist level, offering opportunities for growth and development.
You will act as a central point of contact for customers, carriers, drivers, and external service providers, ensuring smooth transport execution, proactive communication, and high service quality. Your responsibilities include coordinating transports, managing customer inquiries, resolving operational issues, supporting transport planning, and ensuring compliance with legal and company requirements.
In addition, you will support administrative and financial processes, including transport documentation, system updates, reporting, invoice verification, cost control, and data accuracy. Through your work, you will contribute to efficient operations, customer satisfaction, and continuous process improvement.In this role, you will:
- Coordinate national and international road freight transports across the European Union.
- Plan and optimize transport schedules, routes, vehicles, and driver assignments.
- Monitor transport execution and proactively resolve operational issues and delays.
- Act as the main contact person for customers, carriers, drivers, and logistics partners.
- Ensure smooth communication and coordination between all parties involved.
- Maintain accurate transport documentation and support administrative processes.
- Ensure compliance with legal, safety, and company requirements.
- Analyze operational performance and contribute to process improvements and cost optimization.
- Support the achievement of service quality, productivity, and customer satisfaction goals.