The Head of Benelux Branch & Terminal is responsible for leading the Benelux branch and terminal operations within the Finished Vehicle Logistics (FVL) business. The role ensures the efficient receiving, storage, and distribution of vehicles while driving operational excellence, strong customer partnerships, contract performance, financial results, and the continued development of the local organisation.
Key responsibilities for this position include:
Leadership & People Management
- Lead and develop the Benelux branch and terminal team.
- Set direction, drive performance, and support team growth.
- Manage resources, budgets, and key business priorities.
- Foster a strong, customer-focused culture.
Customer & Stakeholder Management
- Act as the main contact for customers and key stakeholders.
- Build trusted relationships and ensure customer satisfaction.
- Ensure SLA achievement, service quality, and contract execution.
Branch Development & Business Performance
- Drive branch growth, profitability, and operational excellence.
- Own P&L performance, budgeting, and cost control.
- Lead new initiatives, projects, and continuous improvement activities.
Operations, Compliance & Performance
- Oversee vehicle receiving, storage, and dispatch operations.
- Ensure compliance with contractual, legal, safety, and environmental requirements.
- Monitor KPIs and implement corrective actions where needed.
- Drive continuous improvement across the business.