We are committed to delivering high-quality logistics and transportation services. As we continue to grow and optimize our operations, we are seeking an Operations Quality Coordinator to join our dynamic team. If you are passionate about ensuring operational excellence and have a keen eye for detail, we want to hear from you!

Job Responsibilities:

• Ensure conformity of vehicle preparations and control the quality of operations.
• Monitor the quality post-PDI (Pre-Delivery Inspection) before delivery to dealers.
• Supervise control processes to ensure vehicles are prepared according to services ordered.
• Oversee the work of our Logistics Service Provider (LSP) to maintain high standards.
• Proactively manage and reduce customer complaints by addressing quality issues.
• Maintain daily documentation of identified anomalies and present them to management for improvement suggestions.
• Map anomalies using photographic evidence and feed into internal reports.
• Control truck loading to minimize damage rates and ensure compliance with safety distances per ECG standards.
• Investigate reported vessel damage as indicated by agents.
• Assist in investigations related to compound or transport accidents.